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flyonit-It-Support

New Website

Having an effective and responsive website is highly important for your medical practice. An effective website can help you build your reputation as well as attract new clients.

At Flyonhealth, we can design website for your medical practice with your goal in mind. Our aim is to help you accelerate your revenue growth with our world-class, responsive website design. Our team of highly skilled web designers and developers will build your dream website that is easy to use and that can generate revenue for you. Our responsive website design will help you stand out from your competitors & create an unique medical website.

Our website design services include:

  • Responsive Layout Design
  • Logo Design
  • Domain Name Registration
  • Dedicated Hosting
  • Dashboard
  • Google Maps
  • Call to Action
  • Unlimited Content Changes
  • Patient Portal Integration
  • Advanced Data Tracking
  • Creation of E-mail Accounts
  • Online Patient Enquiry forms
  • Online Bill Payment
  • Online Booking
  • Technical Support
If you would like to have further information on our website services, please contact us.

Call Us: 1300 359 664

Online Booking & eForms

Online Booking & eForms

Digital technology is helping traditional medical practices become a truly paperless medical practice. With the release of eForms, patients now can easily fill out their registration forms either at home or in the practice using their tablet or mobiles. eForms can help you improve your patient work flows as the perception of your medical practice by your clients.

Benefits of eForms

Easy to Manage

eForms are very easy to manage utilising your own online patient portal that both your patients as well as you can access anytime anywhere, with the option to email them a URL link to their form.

  • Fully integrated with Dental4Windows
  • Easy to view completed eForms
  • Guest forms (patients fill out forms in practice with no signup).
  • Patient information from Dental4Windows pre-populates form for easy use (including guest form).
  • Date & times of access by patients are recorded
  • Filter status settings will allow you real time viewing
  • Tablet friendly
  • Many other features that allows easy management of patient forms

It can help you keep your patient’s details updated in Dental4Windows

eForms provides the opportunity to automatically update patients’ records in a patient friendly format. This eliminates wasted time manually entering data, and reduces the possibility of errors.

While filling out a form, your patients don’t even have to be in your medical practice. Just you need to email the URL to your patients so that they can fill it out before coming into the practice – at their home or on the way. Also eForms are responsive. Patient therefore can fill it out from their smart phone. eForms is very convenient for your clients and it makes life much easier in the practice.

You can create your own tailored form

eForms allows practices to create their own tailored forms, composing the questions as well as design that suit their individual practice.

eForms helps you know your patients better

eForms can help you know your patients better. This is important in creating a more sustained as well as valuable relationship. Also, it adds to practice efficiency & creates greater patient confidence.

How can we help?

Paperless solution is our expertise. We can help you convert your medical practice to a truly paperless medical practice faster as well as effectively.

If you would like to have further information, please contact us.

Call Us: 1300 359 664

Website Manage & Maintenance

Website Maintenance

The website of your medical practice can be one of the most powerful tools that can help you communicate information, generate leads as well as increase your revenue. Hence, keeping website maintained as well as updated all the time is extremely important.

Why Website Maintenance is Important?

  • New customer acquisition
  • Customers retention
  • To update additional information such as content, images and graphic
  • To correct bugs & design problems
  • For creation of extra pages/links such as News, articles, blog posts etc.
  • To manage issues like virus attack, hacking, data breach, etc.
  • To be up-to- date with latest trends
  • For frequent analysis of website performance & improvement

How can we help?

At Flyonhealth, our team of highly skilled and experienced professionals can analyse your current website as well as provide you suggestions for improvement. We apply the latest design trends as well as technology that adapts to today’s era.

Our Medical Website Maintenance Services Include:

  • Fixing any website related issue
  • Unlimited images changes within current website
  • Unlimited changes within website contents
  • Flash Banner editing
  • Audio & Video updated with fix size & format
  • Server Backup
  • Backup Delivery on demand
  • Technical Support
If you would like to know more, contact us.

Call Us: 1300 359 664

 

SEO

Medical SEO

There is absolutely no use of having an attractive website if your patients cannot find you at Google while looking for your services. According to reports, 90% people don’t even visit the second page in Google. To bring your website to the top of Google, it is important to embark on an effective SEO campaign.

According to Google, 5% of all inquiries on the search engine is for health related. So, for your medical practices or healthcare industries medical SEO is a must online marketing strategy.

Now it is a great time to become visible in the Google rankings with the ever increasing demand for providing medical services.

Benefits of Medical SEO:

  • SEO is one of the most cost-effective marketing strategies.
  • It can provide your business credibility.
  • It can improve your business visibility.
  • It can bring more traffic to your website.

How can we help?

At Flyonhealth, we can help you improve the overall visibility of your brand. We only use Google-approved as well as certified SEO techniques in order to improve website ranking. With extensive experience in healthcare SEO, we guarantee to improve your site’s ranking in Google as well as keep you on top of the competition.

Our Healthcare SEO Services:

Initial Review & Analysis:

  • In-depth Site Analysis
  • Duplicate Content Check
  • Initial Backlink Analysis
  • Competition Analysis
  • Initial Rank Report
  • Keyword Research

On-page Optimization:

  • Website Page Load Optimization
  • Title & Meta Tags Optimization
  • Header Tags Optimization
  • HTML Code Cleanup & Optimization
  • Internal link structuring & optimization
  • Image & Hyperlink Optimization
  • txt Creation/Analysis
  • HTML & XML Sitemap Creation
  • Google & Bing Webmaster Tools Set Up
  • Google Analytics Set Up

Content Marketing:

  • Blog Writing
  • Article Writing & Submission
  • Press Release Writing & Submission
  • Blog Link Submissions to Blog Directories

Local Optimization:

  • Google Local Listing
  • Classified Submission
  • Business Listing
  • Search Engine Submissions
  • Niche Directory Submission

Monthly Reporting:

  • Search Engine Rank Report
  • Google Analytics Report
  • SEO Activity Report
If you would like to know more, contact us.

Call Us: 1300 359 664

 

New Medical Setup

New Medical Setup

Network Solutions for a single doctor practicing at a single location

We will help you setup everything related to IT in your new medical setup. We will also make sure everything works good, helping you reduce downtime on your system.

All the server options given below will essentially be a part of network setup which includes additional devices like scanners, printers, MAC- PC Workstations, Backup Power Supplies, Antivirus, Onsite-Offsite backup, Server Software, etc. The devices needed additional to the server will be based on your specific requirements.

Option 1 - Workstation only solution (no dedicated server needed)

  • Basic IT network setup
  • Few PC’s can be connected to this network
  • No dedicated server
  • No remote connection
  • Not suitable for a paperless office
  • Basic security levels
  • Need to upgrade for large database
  • Simple and cost effective
  • Suitable for doctors that consults up to 10 patients weekly

Option 2 - Terminal Server Network Solution

This one is one of the most popular solutions used by a huge number of medical practices. As data security is highly important in medical practices, today medical practices want their medical information as well as crucial data to be accessed securely by multiple staffs at the same time whether from a remote location or at the practice. It also eliminates any need for re-keying information as all the information is live when it is removed by any user or changed.

  • Powerful &secure networks
  • A high performance server suitable for medical practices
  • Recommended for a paperless office
  • Highly secure remote connection
  • High level firewall security
  • Allows multiple users
  • Fast and efficient processing speeds (No lagging or delays)
  • Multiple users can access the same data
  • All data kept and stored locally at your practice
  • On-going maintenance and security required
  • Easily upgraded when and as required

Option 3- Cloud Server Solution

The cloud server option is one of the fastest emerging approach as well as most beneficial option adopted by huge number of medical practices for their IT networks.

On a Cloud server it is not necessary to migrate your website to a new server when your business starts receiving a huge amount of data or traffic. You can just add more resources & instantly the changes will take effect on the existing cloud server.

Advantages of cloud server include:

  • No onsite physical servers
  • Reduce maintenance costs as no hardware required
  • Easily upgrade your cloud server’s performance
  • Centralised redundant storage
  • High levels of security and firewalls
  • Data backup & recovery solution
  • Easily upgrade CPU, hard disk, memory with no downtime
  • Access your data from any location and from any configured device
  • High levels of password protection
  • Cloud disaster recovery
  • Highly secure and maintained by our professional engineers
Contact us now for a obligation free quote.
Call Us: 1300 359 664

Network Solutions for a single doctor practicing at multiple consulting locations

We will help you setup everything related to IT in your new medical setup. We will also make sure everything works good, helping you reduce downtime on your system.

All the server options given below will essentially be a part of network setup which includes additional devices like scanners, printers, MAC- PC Workstations, Backup Power Supplies, Antivirus, Onsite-Offsite backup, Server Software, etc. The devices needed additional to the server will be based on your specific requirements.

Option 1 - Terminal Server Network Solution

This one is one of the most popular solutions used by a huge number of medical practices. As data security is highly important in medical practices, today medical practices want their medical information as well as crucial data to be accessed securely by multiple staffs at the same time whether from a remote location or at the practice. It also eliminates any need for re-keying information as all the information is live when it is removed by any user or changed.

  • Powerful &secure networks
  • A high performance server suitable for medical practices
  • Recommended for a paperless office
  • Highly secure remote connection
  • High level firewall security
  • Allows multiple users
  • Fast and efficient processing speeds (No lagging or delays)
  • Multiple users can access the same data
  • All data kept and stored locally at your practice
  • On-going maintenance and security required
  • Easily upgraded when and as required

Option 2- Cloud Server Solution

The cloud server option is one of the fastest emerging approach as well as most beneficial option adopted by huge number of medical practices for their IT networks.

On a Cloud server it is not necessary to migrate your website to a new server when your business starts receiving a huge amount of data or traffic. You can just add more resources & instantly the changes will take effect on the existing cloud server.

Advantages of cloud server include:

  • No onsite physical servers
  • Reduce maintenance costs as no hardware required
  • Easily upgrade your cloud server’s performance
  • Centralised redundant storage
  • High levels of security and firewalls
  • Data backup & recovery solution
  • Easily upgrade CPU, hard disk, memory with no downtime
  • Access your data from any location and from any configured device
  • High levels of password protection
  • Cloud disaster recovery
  • Highly secure and maintained by our professional engineers
Contact us now for a obligation free quote.
Call Us: 1300 359 664

Network Solutions for a Multiple Doctors practicing at single consulting location

We will help you setup everything related to IT in your new medical setup. We will also make sure everything works good, helping you reduce downtime on your system.

All the server options given below will essentially be a part of network setup which includes additional devices like scanners, printers, MAC- PC Workstations, Backup Power Supplies, Antivirus, Onsite-Offsite backup, Server Software, etc. The devices needed additional to the server will be based on your specific requirements.

Option 1 - Terminal Server Network Solution

This one is one of the most popular solutions used by a huge number of medical practices. As data security is highly important in medical practices, today medical practices want their medical information as well as crucial data to be accessed securely by multiple staffs at the same time whether from a remote location or at the practice. It also eliminates any need for re-keying information as all the information is live when it is removed by any user or changed.

  • Powerful &secure networks
  • A high performance server suitable for medical practices
  • Recommended for a paperless office
  • Highly secure remote connection
  • High level firewall security
  • Allows multiple users
  • Fast and efficient processing speeds (No lagging or delays)
  • Multiple users can access the same data
  • All data kept and stored locally at your practice
  • On-going maintenance and security required
  • Easily upgraded when and as required

Option 2- Cloud Server Solution

The cloud server option is one of the fastest emerging approach as well as most beneficial option adopted by huge number of medical practices for their IT networks.

On a Cloud server it is not necessary to migrate your website to a new server when your business starts receiving a huge amount of data or traffic. You can just add more resources & instantly the changes will take effect on the existing cloud server.

Advantages of cloud server include:

  • No onsite physical servers
  • Reduce maintenance costs as no hardware required
  • Easily upgrade your cloud server’s performance
  • Centralised redundant storage
  • High levels of security and firewalls
  • Data backup & recovery solution
  • Easily upgrade CPU, hard disk, memory with no downtime
  • Access your data from any location and from any configured device
  • High levels of password protection
  • Cloud disaster recovery
  • Highly secure and maintained by our professional engineers
Contact us now for a obligation free quote.
Call Us: 1300 359 664

Network Solutions for a multiple doctors practicing at multiple consulting locations

We will help you setup everything related to IT in your new medical setup. We will also make sure everything works good, helping you reduce downtime on your system.

All the server options given below will essentially be a part of network setup which includes additional devices like scanners, printers, MAC- PC Workstations, Backup Power Supplies, Antivirus, Onsite-Offsite backup, Server Software, etc. The devices needed additional to the server will be based on your specific requirements.

Option 1 - Terminal Server Network Solution

This one is one of the most popular solutions used by a huge number of medical practices. As data security is highly important in medical practices, today medical practices want their medical information as well as crucial data to be accessed securely by multiple staffs at the same time whether from a remote location or at the practice. It also eliminates any need for re-keying information as all the information is live when it is removed by any user or changed.

  • Powerful &secure networks
  • A high performance server suitable for medical practices
  • Recommended for a paperless office
  • Highly secure remote connection
  • High level firewall security
  • Allows multiple users
  • Fast and efficient processing speeds (No lagging or delays)
  • Multiple users can access the same data
  • All data kept and stored locally at your practice
  • On-going maintenance and security required
  • Easily upgraded when and as required

Option 2- Cloud Server Solution

The cloud server option is one of the fastest emerging approach as well as most beneficial option adopted by huge number of medical practices for their IT networks.

On a Cloud server it is not necessary to migrate your website to a new server when your business starts receiving a huge amount of data or traffic. You can just add more resources & instantly the changes will take effect on the existing cloud server.

Advantages of cloud server include:

  • No onsite physical servers
  • Reduce maintenance costs as no hardware required
  • Easily upgrade your cloud server’s performance
  • Centralised redundant storage
  • High levels of security and firewalls
  • Data backup & recovery solution
  • Easily upgrade CPU, hard disk, memory with no downtime
  • Access your data from any location and from any configured device
  • High levels of password protection
  • Cloud disaster recovery
  • Highly secure and maintained by our professional engineers
Contact us now for a obligation free quote.
Call Us: 1300 359 664

We have worked with a huge number of Specialist Centres, Medical Centres, Day Surgery’s, Visiting Consulting rooms as well as Hospitals. We have designed customised networks, making sure they deliver on all technological requirements. We have extensive experience on installing as well as upgrading large IT Network projects. We can also provide appropriate training as well as on-going support.

We have installed & configured customised IT networks for:

  • Private Hospital
  • GP Medical Centres
  • Day Surgery
  • Multidiscipline Medical Centre
  • Multiple Medical Centres with many practitioners.
  • Specialist rooms with more than 10 multi-discipline specialist doctors at a single location
Contact us now for a obligation free quote.
Call Us: 1300 359 664
flyonit-IT-support-Melbounre

Upgrade IT

Upgrade current IT network: single doctor practicing at a single location

At Flyonhealth, we have a team of highly experienced medical IT engineers who are trained in all the major medical & dental software packages and therefore will make sure that all your upgrades are in a safe & secure network infrastructure and efficient devices that will help you improve the functionality of your medical practice.
Our services include:
  • Upgrade server
  • Upgrade from window XP
  • upgrade desktop
  • Upgrade medical software
  • Upgrade CPU
  • Upgrade Hard Disk
  • Upgrade Memory
  • Upgrade firewall security
  • Upgrade storage devices
  • And many more
Our team of highly talented and skilled medical IT engineers have extensive experience in working with a number of medical practices & have always successfully delivered the correct upgrade.
Our services include:
  • Upgrade server
  • Upgrade from window XP
  • upgrade desktop
  • Upgrade medical software
  • Upgrade CPU
  • Upgrade Hard Disk
  • Upgrade Memory
  • Upgrade firewall security
  • Upgrade storage devices
  • And many more
At Flyonhealth, our aim is to provide you greater efficiencies as well as cost savings with our upgradation services. With us you can be sure that all your upgrades are in a safe & secure network infrastructure and efficient devices that will help you improve the functionality of your medical practice.
Our services include:
  • Upgrade server
  • Upgrade from window XP
  • upgrade desktop
  • Upgrade medical software
  • Upgrade CPU
  • Upgrade Hard Disk
  • Upgrade Memory
  • Upgrade firewall security
  • Upgrade storage devices
  • And many more
Since many years, we have been helping medical practices with our managed IT services.  We believe that upgrading IT systems on a regular basis is highly important for smooth business operations and therefore we have been helping medical practices of all sizes with our upgradation services.
Our services include:
  • Upgrade server
  • Upgrade from window XP
  • upgrade desktop
  • Upgrade medical software
  • Upgrade CPU
  • Upgrade Hard Disk
  • Upgrade Memory
  • Upgrade firewall security
  • Upgrade storage devices
  • And many more
When it comes to healthcare industry, the importance of regular upgrades & maintenance cannot be ignored. At Flyonhealth, our team of highly skilled medical IT engineers have extensive experience in helping medical practices with IT upgradation services. With us you can be sure that all your upgrades are in a safe & secure network infrastructure and efficient devices that will help you improve the functionality of your medical practice.
Our services include:
  • Upgrade server
  • Upgrade from window XP
  • upgrade desktop
  • Upgrade medical software
  • Upgrade CPU
  • Upgrade Hard Disk
  • Upgrade Memory
  • Upgrade firewall security
  • Upgrade storage devices
  • And many more
IT Support & Maintenance

IT Support & Maintenance

Full Service Managed IT Support & Maintenance

Flyonhealth’s Managed IT service is a simple solution for delivering quality, functional and reliable IT into your practice.

Customisable to suit your needs, you can opt for a single piece of equipment to be managed or for all your IT worries to be taken away for a single regular payment.

We provide everything you need to have your installation maintained to the highest of standards. The hardware is supported, the software is managed and any issues that arise are dealt with quickly, professionally and with your business in mind.

Have your end to end IT managed through a single professional IT provider with better monitoring, proactive management, backups and support.

Enable add on services such as hosted disaster recovery, managed print and intranet repository.

Build in equipment refreshes and add surety against equipment failure effectively removing all of the peaks of IT costs.

IT Help-desk Support Portal

We provide access to an online help-desk portal support@flyonit.com.au a dedicated support number of 1300359664 and an after hours emergency contact person is always available.

Onsite IT Support

When the going gets tough, there is no substitute for attending on-site. Regardless if we are there to troubleshoot an IT issue, service important IT equipment or train staff on the latest software package, we are there for you!

By outsourcing your Medical IT Support, you no longer have to pay an in-house IT worker’s salary. For just a portion of that cost you get a full-time team of health industry experts, highly skilled in what they do.

Medical IT Quick Support Download

In most cases, our Medical IT technical team are able to deal with clinic IT problems remotely without ‘physically’ changing any hardware on your PC. Resolving computer issues from a remote location by our Medical IT support technicians minimises computer repair time and allows you to get back to your day to day tasks sooner.

Discover the benefits of fully managed IT support

We will take care of everything!

  • Performance monitoring – we will monitor your servers, firewall and routers 24 / 7 by installing software tools on your network that alert us instantly to any issues found. Record overall performance and provide monthly network performance reports via email
  • Backup monitoring – We will check and make sure your back up works every day and provide monthly backup reports via email
  • Regular maintenance – We will combine both onsite and remote maintenance
  • Regular reviews – We will meet with you regularly to discuss your network and systems
  • Unlimited phone support
  • Equipment support
  • Anti-virus software for all PCs and Servers
  • Email spam filters that provide twice daily email notifications to individual users

Why Choose Us for Your Practice?

  • 24/7 rapid, responsive IT support & services to Doctors, Medical Centres, Dental, Pharmacy, Allied Health, Pathology and Optometrists
  • Dedicated support team
  • Years of experience with Medical & Practice management software
  • Intense relationships with leading software vendors.
  • Proven success record with thousands of healthcare practices
  • Operational applications 24×7
  • Disaster recovery
  • Improved protection
  • Increased security
  • Regulations compliance

Our Managed IT Services Offering

  • Complete managed IT support & solutions for your dental practice, medical practice, pharmacy, pathology or healthcare facility.
  • Security solutions that can help keep your patients’ data protected at all times.
  • 24/7/365 remote monitoring for complete peace of mind.
  • Flexible cloud computing solutions
  • eHealth & telehealth solutions
  • Data backup solutions
  • Disaster recovery
Contact us today to know more about our medical IT support services.

Call Us: 1300 359 664

 

mom-trends-2017

Top 2 Mum Trends That You Should Know To Grow Your Healthcare Practice

In Australia, there are over 6,227,200 mothers as well as a further 140,000 women becoming mothers every year. They are a powerful consumer group for healthcare organizations who they cannot afford to ignore, undervalue or misunderstand.

Have a look at the 2 main mum trends that can help you grow your healthcare business:

Aussie moms are now crazy about smartphones

Today, mothers in Australia have embraced smartphone. According to Roy Morgan reports, Aussie women now just can’t live without their smartphones. The report has found that over 3.9million mothers in Australia have a mobile phone (97%), as well as 3 million (77%) have a smartphone. The growing adoption as well as usage of smartphones by Australian moms is one of the biggest changes that healthcare organizations are needing to consider while communicating with Aussie mothers or would be mothers. Every healthcare organization in Australia should now take full advantage of this new trend as well as think of new ways to reach a mom. For example, healthcare organization should consider replace conventional monitoring as well as recording to mobile or even moving to new practice management solutions that will enable appointment reminders, mobile check in, appointment rescheduling as well as have real-time portal access in order to meet the 24*7 accessibility needs of Aussie moms.

Social media is another key platform that Aussie mums have embraced

There is another key platform that mums in Australia have largely embraced and that is social media. Today, Australian mothers stay active in social media websites most of the time in order to stay connected with their friends, amuse themselves as well as research various products & their prices. For them, it is little bit of ‘ME’ time. According to reports from Marketing to Moms, over 90 percent of Aussie moms check their social media accounts on a regular basis with over 28 percent claiming to access almost 11 times a day or more. Their favourite social media platform remains Facebook, followed by Instagram & Pinterest. So when moms are on social media, your healthcare organization should be too. Twitter/Blog/Yammer group can be a new way for your healthcare organization to share latest trends, information as well as alerts with your mom client base.

Conclusion

According to reports, over 63 percent of Aussie mums believe that marketers in Australia don’t understand them. But you should know that if you don’t try to understand the mums in Australia, you may be missing out on opportunities.

Mums in Australia are now not the same. Over the past decade, they have undergone significant changes.  So if your healthcare practice fails to keep up with their ever changing behaviour, you might not be able to grow your business.

windows-azure-cloud

Transform your Healthcare Organization with Microsoft Azure

Healthcare, more than any other industries, is faced with the greatest challenge of safeguarding their patients’ sensitive information. This is the reason why the healthcare industry has finally begun to invest in cloud technology.

According to the 2014 Cloud Survey by global healthcare advisor HIMSS Analytics, around 83% of IT healthcare organisations are presently using cloud services while around 92% of healthcare providers have started realizing the value of cloud services for their organisation.

Know how Microsoft Azure can help your healthcare organization

Microsoft Azure is uniquely positioned to reduce the privacy, security, and compliance concerns that constantly have been threatening the healthcare industry.

It offers excellent privacy, compliance as well as security capabilities at an affordable cost.

Benefits of Microsoft Azure for the healthcare industry

Trusted security as well as compliance

The cloud is undoubtedly powerful. It is a less expensive way to innovate. However, health organizations need to trust that their clients’ sensitive information will always stay secure as well as compliant.

Microsoft platforms offer trusted cloud solutions that make sure that data is properly protected, managed, private as well as compliant.

Superior and faster care

Hospitalization is undoubtedly the most costly way of treating patients. However, by using intelligent devices to take health measurements outside hospitals or other care setting as well as pairing this measurement with cloud-based analysis of this data in order to identify when measurements exceed acceptable thresholds enables doctors to take action before the patient become serious enough to require hospitalization.

Proactive, personalized healthcare

Patients generally leave after visiting their doctors and receiving treatment. However, what happens after a patient leaves can determine whether they must come back, or worse, end up getting hospitalized. With the right tools & platform, you can develop solutions avoiding this situation, allowing engagement to continue outside the healthcare setting.

Platforms that increase the quality of care

Smart devices can help healthcare organization minimize their costs through more efficient management of facilities as well as operations, enabling them to invest more of their budget directly into health. Systems can communicate with smart devices in order to track the location of vital equipment such as crash carts or even people, including both patients & doctors.

Microsoft Azure conforms to global standards

With Microsoft Azure, you can be secure knowing that your sensitive data is completely safe and that they conform to global standards. You own & control your clients’ sensitive data, knowing how it is stored as well as accessed.

Conclusion

If you are thinking to move your healthcare organization to the Azure cloud, you are in the right path. Microsoft Azure’s cloud solution is enabling transformative experiences in the healthcare industry. It is helping healthcare organization increase their efficiency, productivity, assurance, accountability as well as security.

surface-as-a-service

Surface as a Service: A Managed offering of Surface Hardware & Cloud Software

Surface as a Service lets business customers pay monthly in order to lease certain Surface devices, software, accessories, services, as well as support. Microsoft Cloud Solution Provider partners who are Surface Authorized Distributors & Resellers are the ones authorized to sell Surface as a Service. It will not be available directly from Microsoft.

The company claims that this will allow business customers take benefit from access to the latest hardware & faster device refresh cycles.

ALSO is the first Cloud Solution Provider to be authorized to sell Surface as a Service.

Ingram Micro is also working in strategic partnership with Microsoft as the exclusive provider of a range of wrap around value added services on the Surface Pro 4 & Surface Book devices.

Ingram Micro

Ingram Micro offers a complete range of support as well as maintenance services on both devices which in turn enhance the extended warranty offerings available from Microsoft.

The service suite covers requirements at both times of sale as well as post-sale, encompassing asset tagging & tracking, imaging, delivery services as well as fulfilment, installation & deployment through to product support, repairs & replacement, and end of life data wipe services as well as trade-in’s. Also, there is telephone support for Microsoft software applications. This modular suite lets you select only the elements you require in order to complement your in-house capabilities for your end user customer.

All design as well as installation services are delivered by highly experienced and skilled engineers accredited with appropriate Microsoft certifications as well as with expert technical knowledge.

Main Service Lines of Ingram Micro

  • Design
  • Installation
  • Support

Why Trust Ingram Micro?

Ultimate peace of mind

With Ingram Micro, customers will have peace of mind knowing that no matter whatever issue they encounter, across any software or hardware, they can return to business working in the shortest timescales possible.

Nationwide service

Ingram Micro’s network of engineers can easily serve the needs of the customers wherever they may be based within Australia.

Proven technical expertise

Maintaining multiple technology specialisations demonstrates their deep knowledge of Microsoft as well as its products.

Focus on customer satisfaction

The ultimate aim of Ingram Micro is to help customers reduce their costs, improve service as well as increase operational efficiency.

Conclusion

The Surface as a Service model has become incredibly popular. It is mainly built in order to address the fast changing needs of enterprise level customers. It will enable business customers take benefit from access to the latest hardware as well as faster device refresh cycles.