Surface as a Service: A Managed offering of Surface Hardware & Cloud Software
Surface as a Service lets business customers pay monthly in order to lease certain Surface devices, software, accessories, services, as well as support. Microsoft Cloud Solution Provider partners who are Surface Authorized Distributors & Resellers are the ones authorized to sell Surface as a Service. It will not be available directly from Microsoft.
The company claims that this will allow business customers take benefit from access to the latest hardware & faster device refresh cycles.
ALSO is the first Cloud Solution Provider to be authorized to sell Surface as a Service.
Ingram Micro is also working in strategic partnership with Microsoft as the exclusive provider of a range of wrap around value added services on the Surface Pro 4 & Surface Book devices.
Ingram Micro offers a complete range of support as well as maintenance services on both devices which in turn enhance the extended warranty offerings available from Microsoft.
The service suite covers requirements at both times of sale as well as post-sale, encompassing asset tagging & tracking, imaging, delivery services as well as fulfilment, installation & deployment through to product support, repairs & replacement, and end of life data wipe services as well as trade-in’s. Also, there is telephone support for Microsoft software applications. This modular suite lets you select only the elements you require in order to complement your in-house capabilities for your end user customer.
All design as well as installation services are delivered by highly experienced and skilled engineers accredited with appropriate Microsoft certifications as well as with expert technical knowledge.
Main Service Lines of Ingram Micro
Why Trust Ingram Micro?
Ultimate peace of mind
With Ingram Micro, customers will have peace of mind knowing that no matter whatever issue they encounter, across any software or hardware, they can return to business working in the shortest timescales possible.
Ingram Micro’s network of engineers can easily serve the needs of the customers wherever they may be based within Australia.
Proven technical expertise
Maintaining multiple technology specialisations demonstrates their deep knowledge of Microsoft as well as its products.
Focus on customer satisfaction
The ultimate aim of Ingram Micro is to help customers reduce their costs, improve service as well as increase operational efficiency.
The Surface as a Service model has become incredibly popular. It is mainly built in order to address the fast changing needs of enterprise level customers. It will enable business customers take benefit from access to the latest hardware as well as faster device refresh cycles.